D365 CRM Functional Consultant

THE WORK: Discover the opportunity to contribute meaningfully and grow your expertise. You will perform independently and become a subject matter expert while actively participating and contributing in team discussions. Your involvement will help provide thoughtful solutions to work-related challenges. This role embraces advanced capabilities in Microsoft Dynamics 365 Customer Relationship Management, inviting you to engage with innovative approaches and collaborative problem-solving. Join us and be part of a journey that values your insights and encourages your professional growth. Analyze and design new business processes to enhance operational efficiency. Identify and define detailed product requirements and use cases to support business needs. Serve as a liaison to the business community, ensuring clear communication and understanding. Participate in user and task analysis to maintain alignment with business perspectives. Collaborate with stakeholders to gather and validate business requirements. HERE'S WHAT YOU WILL NEED: Advanced proficiency in Microsoft Dynamics 365 Customer Relationship Management. Advanced proficiency in Customer Relationship Management. A minimum of 1 of experience in relevant related skills. Bachelor's Degree in relevant field of studies BONUS POINTS IF YOU HAVE: Advanced Customer Strategy CRM Advanced Microsoft Copilot for Power BI Advanced Microsoft Power Apps Advanced Microsoft Power Platform Infrastructure Intermediate Business Analysis About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join a great place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture